How Atlantic Union Bank posts transactions to your account.
What is changing?
Beginning on Monday, November 22, 2021, Atlantic Union Bank will update the order in which transactions post to your account. With more of your transactions processing electronically, the Bank is able to capture the actual time your transactions are authorized more frequently and will incorporate these timestamps in our nightly processing routines to order your transactions. For transactions without timestamps, we will order those in ascending transaction amount order and check transactions will process in sequential check number order.
What is the new transaction posting order?
At the end of each business day, we group like transactions into categories before we post them. And each group is then placed in chronological order. Below are the most common categories in the order they will post and some common types of transactions within each category:
1. All Credits
– these are deposits and credits that include cash deposits, check deposits, direct deposits, and incoming wire transfers.
2. Pre-Authorized Debits
– these are transactions that have been previously authorized by us and must be paid. They include ATM withdrawals, debit card purchases, recurring debit card transactions, and checks cashed at the teller window. These items will post according to their timestamp.
3. Other Debits
– this category includes automated payments (ACH) and transfers, checks, and bill pay transactions paid through Online Banking. Checks will post in check number order, and remaining debits will post from lowest dollar to highest dollar amount.
4. Bank Fees
– generally, bank fees are posted last. However, some transactions have fees associated with them and these are deducted at the time of the transaction.
Example of a common transaction posting order for a given day:
There may be some rare instances when transactions have the same timestamp. If that happens, we will post those transactions by lowest to highest dollar amount.
Note: The items listed above include common categories and common types of transactions and are not inclusive of all transactions. *Example: You make a $50 withdrawal from a non-Atlantic Union Bank ATM that charges a $3 fee; the transaction is also subject to Atlantic Union Bank’s Foreign ATM Withdrawal Fee of $3.
What does posting order mean?
Posting order is the order in which transactions (debits and credits) are applied to your account during the nightly posting process that happens at the end of each business day.
Will I see the change on my statement?
Your statement will show the order your transactions posted, and you will see the timestamp for any transaction that had an associated timestamp.
How will the new posting order affect my account?
The new posting order may not have any impact to your account as long as you have sufficient funds to cover your transactions. Because transactions are paid in a particular order, though, you will need to stay aware of your balance to ensure there is enough money in your account to cover the payments in the order that the amounts are subtracted.
We offer tools to help you keep track of your balance and transactions:
- Check your balance anytime via your online banking account or our mobile banking app.
- Set up customized balance and transaction alerts through online banking and push notifications through your mobile banking app.
We also wanted to share with you that we increased the overdraft threshold amount from $1.00 to $5.00. This means we will not charge Non-Sufficient Funds and Overdraft fees for items that are $5.00 or less or for items that cause your account balance to be overdrawn by $5.00 or less. Referenced in the Personal Fee Schedule and the Business Fee Schedule, under Overdraft Fees.
If you have questions, or want more information about any of our services, please call our Customer Care Center at 800-990-4828, visit your local branch
or schedule an appointment