Identity Theft Resolution

If you're a victim, you need assistance

ID Theft can happen to anyone.

ID Theft Resolution Services can help you through the resolution process until your problem is fully resolved and your peace of mind is restored.


Identity theft is America’s fastest growing crime and despite your best efforts to protect your personal information, there is no perfect defense. 

That's why Atlantic Union Bank automatically enrolls qualifying personal checking customers* into an Identity Theft Resolution Service FREE of charge.

Powered by CyberScout, one of the nation's premier provider of identity theft protection and resolution services, these services give you unlimited access to a highly experienced fraud specialist who will guide you through the resolution process from start to finish, so you can move on with your life. 

  • Systematic notification to credit bureaus, creditors and collectors, government agencies, police and other relevant parties.
  • Preparation of all documents and phone calls needed to resolve your identity theft, including placing fraud alerts.
  • Direct assistance with filing a police report, creating a fraud victim affidavit, plus a comprehensive case file to assist law enforcement and claims handling.

Please keep in mind that losses or expenses incurred in reporting or resolving the effects of identity theft are not covered by Identity Theft Resolution Assistance, but may be covered by Identity Theft Protection Services, offered through CyberScout at a monthly cost.

Information about identity theft and protection can be found at the CyberScout Resource Center.

Expert help is only a phone call away

If you suspect your identity has been compromised or have any identity-related concerns, fraud experts are ready to assist you. Call Customer Care at 800-990-4828 to get started.

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Disclosures:

CyberScout® is a service provided by CyberScout, LLC ("CyberScout").

*Free ID Theft Resolution Services are available to Free Checking customers with a monthly direct deposit of $500 or greater, or any other Atlantic Union Bank personal checking account.