Personal Banking
Welcome American National Bank & Trust Customers. We're glad you're here!
Important information about your personal banking accounts.
See what’s new with your checking and savings accounts. And take a look at some of the new accounts and benefits you’ll have access to as a customer of Atlantic Union Bank.
WHAT TO EXPECT & WHEN TO EXPECT IT
Some important dates & business hours you should know.
5pm
- Bill Pay will go into “view-only” mode, meaning that you will be unable to update payees or edit payments until May 27
Last day ACH/Wires can be scheduled
5pm- Online Banking goes into “view-only” mode, meaning some functionality limitations will occur, such as being unable to initiate transfers or update your alerts and preferences until May 27
- American National Bank Customer Support will close
- American National branches will close
- Temporary inability to perform balance inquiries at ATMs
- Temporary inability to transfer money between accounts at an ATM
- Online & Telephone Banking will not be available
- AMNB.com Business Online Banking will be removed
*IMPORTANT NOTE: All previously scheduled payments will be made as you instructed.
Online & Telephone Banking will not be available
7 am
- Atlantic Union Bank Customer Care Center will be available to assist all customers from 7am to 8pm
- Customers can access Atlantic Union Telephone Banking using the phone number on file and other identifying information
- Access to Atlantic Union’s Online Banking, Mobile App and ATMs is available
- Access to AtlanticUnionBank.com using “Business Online Banking” will be available
- Activate your Atlantic Union Bank debit card and begin using it
Given the Memorial Day holiday, branch locations will be closed on May 27
*IMPORTANT NOTE: All payments scheduled on the former American National platform, including those dated through May 31, will not be viewable until this date. However, they will be processed as you instructed.
- If you have not already, activate your Atlantic Union Bank debit card and begin using it
- Branch locations will open as Atlantic Union Bank
Personal Banking Transition Checklist
We’ll do most of the work, but there are a few things you’ll need to take care of:
- On May 27, log in to Personal Online Banking at AtlanticUnionBank.com
- Download the AUB App
- Monitor your direct deposit & automatic drafts
- Set up eBills
- Set up text & email alerts
- Set up Person to Person (P2P) Payments with Zelle through Online Banking
- Activate and start using your Atlantic Union Bank debit card starting May 27
Use the arrows below to learn more.
PERSONAL BANKING TRANSITION CHECKLIST
Download the Atlantic Union Bank app beginning May 27
PERSONAL BANKING TRANSITION CHECKLIST
Monitor your direct deposit & automatic drafts
You will need to notify each originator (e.g., your payroll department for direct deposits) of your new Atlantic Union Bank routing number and account number. The new routing number will be 051403164, and we will send an automated notice of change to your ACH originators on your behalf.
PERSONAL BANKING TRANSITION CHECKLIST
Set up eBills
eBills will not transfer, so you will need to set up eBills along with any associated payment preferences.
personal banking transition checklist
Set up text & email alerts
Text and email alerts will not transfer, so you will need to set up your text and email alerts.
Personal Banking Transition Checklist
Set up Person to Person (P2P) Payments with Zelle through Online Banking
We partner with Zelle® to provide P2P payments to a bank account, email address or mobile phone number. Visit the “Transfer Money” tab in Online Banking to begin making payments.
PERSONAL BANKING TRANSITION CHECKLIST
Activate and start using your Atlantic Union Bank debit card starting May 27
Welcome to your Online Banking experience
Log in to your Online Banking account beginning Monday, May 27, at 8 am
You can log in to your account or find the closest branch or ATM online. You can also access Debit Card Controls, which lets you turn your debit card on and off no matter where you are. The site is optimized for mobile devices, so you can find what you need on the go. You can even find our contact information and routing number at the bottom of every web page on AtlanticUnionBank.com. We want to make it easy for you to get the most out of banking with us.
- Go to AtlanticUnionBank.com
- Click the LOGIN box and select “Personal Online Banking.”
- Enter your username and the password and click “Log In.” We will send you specific details about your username, if it needs to change, and your password as we get closer to welcoming you to Atlantic Union Bank.
Important Reminder: Please update your contact information with American National Bank & Trust Company now to ensure it’s accurate so you can activate your new Personal Online Banking account.
IMPORTANT INFORMATION ABOUT YOUR PERSONAL BANKING ACCOUNTS
Deposit Account Updates:
- Account numbers won’t change unless we contact you.
- You can continue to use your American National checks. Please contact us when you want to reorder.
- Starting May 27, begin using only your Atlantic Union Bank debit card.
- Routing number will change to 051403164.
- Direct deposit and automatic drafts will continue as scheduled.
Loan Account FAQs:
In a few cases, there will be account number changes. If impacted, you will receive a separate correspondence with your old and new account numbers.
Yes, there will be no interruption to existing automatic payments.
Yes, you can continue to use your existing checks. You will receive a separate communication if you are issued new checks because your account number has changed.
Yes, you can expect to receive your loan statements around the same time each month.
Yes, after May 28, if not directed to do so sooner, please mail:
Atlantic Union Bank
Attn: Payment Processing
P.O. Box 71120
Charlotte, NC 28272-1120
For Online Bill Pay, please remember to update any automatic payments that are mailed to the bank to reflect this address.
Atlantic Union Bank Lending
Whether you’re looking to buy a new home, renovate your current space, consolidate debt or buy a new vehicle, Atlantic Union Bank offers a range of flexible, affordable options.
Home Loans
Ready to buy your first home? Looking to refinance? We offer lending in 39 states. So whatever your needs, our experienced mortgage professionals can guide you every step of the way.
Home Equity Loans & Lines of Credit
Tapping into your home’s equity is a smart way to make home improvements, consolidate debt, finance large purchases or give yourself some extra flexibility.
Auto & Recreational Vehicle Loans
From a first car to a deluxe RV or boat, regardless of what mode of transportation you prefer, we have the loan for you.
Land & Lot Loans
Finance your purchase of a residential lot to build your dream home.
Personal Loans & Lines of Credit
Whatever the need, you’ll find the right solution.
Our priority is to make this transition as seamless as possible.
Our award-winning team is ready to help you.
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