Design Mine™ Debit Card
Personalize your go-to card with a photo or choose one of ours.
With an Atlantic Union Bank checking account you can quickly and easily order a custom debit card
Want to add some personality to your everyday debit card? Choose any photo that puts a smile on your face. With Design Mine, we make it easy to customize your card in a few simple steps.
- Upload a personal image of your own (see our image guidelines) or select one from our gallery of images.
- Follow the directions by cropping, rotating or flipping your uploaded image; or confirm the image you selected from our gallery.
- Review your card design, enter your card information and submit your order.
Your new card will be mailed to you and should arrive within 10 – 12 business days.
Frequently Asked Questions
Do I need to have a debit card number to order a Design Mine card?
Yes. If you do not currently have a debit card, you need to visit a local branch to request a card number so you can then order a Design Mine card.
When I order my Design Mine debit card will my debit card number or PIN change?
No, your debit card number and PIN will remain the same.
How much does a Design Mine card cost?
There is no charge for your first Design Mine debit card order, or for cards ordered 12 months or more after your last Design Mine card order. If you order a new Design Mine card within 12 months of your last Design Mine order, a $10.00 charge will be applied to your checking account.
If I create a Design Mine debit card, will other cardholders on the account receive the same card design?
No, when you customize your debit card you are customizing only your own card.
What image format can I use?
Design Mine requires all photos to be in JPEG (.jpg), PNG, GIF, Bitmap (.bmp) or TIFF format. The image size must be at least 480 pixels by 480 pixels. The resolution must be at least 300 dpi, and higher resolution of your image the better your card will appear when printed. Please refer to our image guidelines for full details.
What if my picture is too large or small? Can I modify the size, and if so, how?
If you are unable to upload your picture because the file size is too large, you can modify the picture's size by using a photo editor of your choice. If you try to upload a photo that is too small, your image will lose quality when resizing it larger. Please refer to our image guidelines to help you to choose a photo.
How will I know if my image has been approved?
You will receive an email notification when your image is approved or disapproved. The review process may take up to 24 hours.
What should I do if my image is not approved?
If you are notified by email that the image you submitted is not approved, we encourage you to use a different image that meets our image guidelines. In many cases selecting an image that is not showing trademarked or copyrighted material will solve the problem.
Will I be able to use my current debit card while waiting for my new Design Mine card to arrive?
Yes, you can use your current debit card until you receive and activate your new Design Mine debit card.
What happens when my Design Mine debit card expires and is re-issued?
If you do nothing, your re-issued card will have your current image. If you want to change the image on your re-issued card, then simply use the Design Mine card designer to create and submit a new card design within 10 days prior to the first day of your card expiration month.
I did not receive my new Design Mine debit card. What should I do?
If you have not received your card after 12 business days, please contact Customer Care to confirm the status of your card order.