Design Mine™ Debit Card
You’re unique, and your debit card can be too
Personalize your go-to card with a photo or choose one of ours.
With an Atlantic Union Bank checking account you can quickly and easily order a custom debit card
Want to add some personality to your everyday debit card? Choose any photo that puts a smile on your face. With Design Mine, we make it easy to customize your card in a few simple steps.
- Upload a personal image of your own (see our image guidelines) or select one from our gallery of images.
- Follow the directions by cropping, rotating or flipping your uploaded image; or confirm the image you selected from our gallery.
- Review your card design, enter your card information and submit your order.
Your new card will be mailed to you and should arrive within 10 – 12 business days.
Frequently Asked Questions
Yes. If you do not currently have a debit card, you need to visit a local branch to request a card number so you can then order a Design Mine card.
No, your debit card number and PIN will remain the same.
There is no charge for your first Design Mine debit card order, or for cards ordered 12 months or more after your last Design Mine card order. If you order a new Design Mine card within 12 months of your last Design Mine order, a $10.00 charge will be applied to your checking account.
No, when you customize your debit card you are customizing only your own card.
All photos need to be in JPEG (.jpg), PNG, GIF, Bitmap (.bmp) or TIFF format. The image size must be at least 480 pixels by 480 pixels. The resolution must be at least 300 dpi, and the higher resolution your image is, the better your card will appear when printed. Please refer to our image guidelines for full details.
If you are unable to upload your picture because the file size is too large, you can modify the picture's size by using a photo editor of your choice. If you try to upload a photo that is too small, your image will lose quality when resizing it larger. Please refer to our image guidelines to help you to choose a photo.
You will receive an email notification when your image is approved or disapproved. The review process may take up to 24 hours.
If you are notified by email that the image you submitted is not approved, we encourage you to use a different image that meets our image guidelines. In many cases using an image that is not showing trademarked or copyrighted material will solve the problem.
Yes, you can use your current debit card until you receive and activate your new Design Mine debit card.
If you do nothing, your re-issued card will have your current image. If you want to change the image on your re-issued card, then simply use the Design Mine card designer to create and submit a new card design within 10 days prior to the first day of your card expiration month.
If you have not received your card after 12 business days, please contact Customer Care to confirm the status of your card order.
Yes, you must activate the debit card the bank sent you before your Design Mine debit card order can be fulfilled.
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