Welcome Sandy Spring Bank Customers
We're glad you're here!
Banking made better
It's our pleasure to welcome you to the Atlantic Union Bank family.
Atlantic Union Bank is an award-winning bank that is focused on providing great products and digital services, along with knowledgeable and caring people who are readily available – a combination that makes banking easier for our customers. And as proud as our team is of our accolades, we’re humbled by our customers and communities who trust us with something as important as their banking and financial needs.
For over 120 years, we have been committed to meeting the needs of our customers and communities, and we are looking forward to serving you.
John C. Asbury
CEO, Atlantic Union Bank
Video: Making Your Transition Easier
We understand you have questions, and we’re committed to keeping you informed. It’s our goal to make this transition as smooth as possible. On this site, you'll find information and resources aimed at facilitating you joining AUB.
Personal Banking
Business & Commercial Banking
Wealth Management
Plus, take a moment to watch this video to listen to our Teammates share some helpful highlights.
Check out these helpful guidebooks we've prepared that contain important information about banking with us.
By October 10:
- Confirm your contact information. Log in to Online Banking through your desktop or mobile app to confirm that your contact information is correct.
- Personal Mobile Banking - Go to "More" and then select "Profile" to confirm or update
- For Personal Online Banking (Desktop), select "Self Service" and then "My Profile" to confirm or update
- Business Online Banking – go to “Administration” and then “Self Administration” and then select "Personal Preferences" to confirm or edit
- Know your login information.
- Personal Online Banking – know your username and password
- Business Online Banking – know your company ID, username and password
- If you use biometrics or facial recognition to log in, please make sure you know this information. Biometrics will not work for your first login.
- Make note of important transactions.
- Personal Online Banking – make note of recurring transfers
- Business Online Banking – make note of any ACH or wire templates
On or after October 13:
- Download your new mobile app.
You will continue to use your Sandy Spring Bank mobile app until 10/10/2025.
- Log in to your NEW Online Banking experience from the mobile app or by clicking LOGIN on our website, then selecting “Online Banking.”
- Personal Online Banking, you will use your existing username and password.
- Business Online Banking, you will use your company ID, username and existing password.
If your username needs to change, you will receive a separate communication from us. - Verify your account by entering a one-time passcode that will be sent to an email address or phone number that you have previously provided.
Do not share this passcode with anyone. Reminder: we will never call, text or email you asking for it. - Upon signing in, you will then create a new password and accept the Online Banking disclosures.
If you have both business and personal accounts, you may need to log out of one and in to the other to switch between accounts.
- Confirm important transactions.
- Personal Online Banking – confirm recurring transfers and payments
- Business Online Banking – confirm all ACH and wire templates
Locations
More Branches to Serve You
For your convenience, customers joining us from Sandy Spring Bank will have full access to all of our combined branches and ATMs starting October 13.
Personal & Business Debit Cards
If you currently have a Sandy Spring Bank personal or business debit card, you will receive your new Atlantic Union Bank debit card prior to October 13. Follow the instructions included with your card, and activate your new card by October 13.
Before October 13, you'll continue using your Sandy Spring Bank debit card, so please don’t discard it.
For further information, please refer to the letter you received with your new debit card.
