Grow Your Mortgage Career at Atlantic Union Bank

It’s where dedicated support and specialized products help good loan officers become great.

Products     |     Tech Stack    |     Loan Officer Testimonials    |     Hiring Process    |     Benefits    |     Leadership Team    |     History and Awards    |     Connect with Us


Welcome to Atlantic Union Bank Home Loans

Buying a home should be an exciting experience for clients and that starts with the right loan officer platform. We’ll give you access to tools, supportive leadership and operational strength to grow your production while delivering a best-in-class experience. You’ll enjoy the resources of a full service bank, paired with the feel of a close knit mortgage team.

Whether you work with first time-buyers, high-net-worth borrowers or complex scenarios, you’ll be positioned to serve more clients and grow your business with confidence.


A People-First Culture That Closes Loans

Our culture is built on shared accountability between sales and operations. When you win, the entire team wins. That’s why we offer:

  • Leadership that’s accessible and responsive
  • Sales and Underwriters aligned with closing on time
  • Support teams that solve problems when you need them
  • Inclusive events and community involvement that build connection
  • A full library of marketing materials
  • Built-in referral network of retail branches, business, commercial and wealth partnerships

 

 

Differentiated Products

Win more deals with these programs that help you stand out with agents, serve underserved borrowers and capture high value opportunities others can’t. Plus, Atlantic Union Bank offers home financing solutions in 39 states, allowing you to serve clients across the U.S.

Standard and Specialty Programs include:

  • Conventional loans (Fannie Mae and Freddie Mac)
  • FHA, VA and USDA loans
  • State housing programs
  • Renovation & construction loans (one- and two-time close)
  • Medical Professionals & Attorney programs
  • STAR (Steps Toward Achieving Results) Affordable Housing Program
  • Certified Buyer Pre-Approval Program
  • Down payment assistance loans and grants
  • Advantage Portfolio Loan for larger purchases


Mortgage Tech Stack

We use these common tools and platforms that are optimized for our Mortgage Loan Officers to help deliver a best-in-class experience.


blend

Blend

Digital mortgage platform that streamlines the borrower application experience and speeds up loan intake and processing


ice

Encompass (ICE Mortgage Technology)

End-to-end loan origination system (LOS) that manages the entire mortgage lifecycle from application to closing


Ocrolus

Ocrolus

An AI-powered underwriting platform that automates document review, income calculations and loan conditions to accelerate the mortgage process


optimal blue

Optimal Blue

Secondary market platform for product pricing, rate locks and hedging to maximize profitability and execution


xactus

Xactus

Verification platform providing credit reports, income, employment and asset validation to accelerate underwriting decisions


creditxpert

CreditXpert

Credit optimization tools that help borrowers improve scores and qualify for better loan terms


experience.com

Experience.com

Reputation and customer experience platform that drives reviews, referrals and brand trust through client feedback


surefire

Surefire (Top of Mind)

Automated CRM and marketing platform that drives borrower and referral partner engagement through targeted campaigns


RETR

RETR (Real Estate Technology Resource)

Data and analytics platform delivering property insights, ownership data and lead generation opportunities




dpr

Down Payment Resource (DPR)

Industry-leading database of down payment assistance programs that equips loan officers to identify affordability solutions, serve more borrowers and win additional purchase business




 

 

What Our Loan Officers Are Saying

Atlantic Union Bank has a culture where people step up, collaborate and consistently deliver results. Everyone is dedicated to doing what’s best for our clients and supporting each other to get deals done efficiently.
Jay Brown, Mortgage Area Sales Manager, Based in Lynchburg, VA
I am proud to grow my career alongside such a talented and collaborative team. AUB Home Loans offers exceptional programs that allow us to create smart, flexible solutions for a wide range of client profiles. What I value most is the ability to easily pick up the phone and collaborate across departments so I can confidently provide my clients with comprehensive, well‑rounded financial solutions all under one roof.
Mario Diaz, Sr. Mortgage Loan Officer, Based in Bethesda, MD
The leadership and management team are supportive, accessible and genuinely invested in helping us grow. Atlantic Union Bank provides the right combination of leadership, tools and support to help me succeed—and that’s why I’m proud to be part of the team.
Kari Sansom, Mortgage Sales Manager, Sr. Mortgage Loan Officer, Based in Bethesda, MD
I feel totally supported. Whether it’s leadership or underwriting, I can easily reach people who are knowledgeable and ready to help. I get answers quickly, so I can serve my clients more efficiently.
Jordan Meadows, Sr. Mortgage Loan Officer, Based in Danville, VA
Joining Atlantic Union Bank reinforced what I value most—a management team genuinely committed to supporting me and my clients. The culture isn't about saying no, it's about problem solving alongside you, your client and your team.
Jon Stevenson, Sr. Mortgage Loan Officer, Based in Greensboro, NC
Atlantic Union Bank offers a broad and competitive product base, competitive pricing that helps clients achieve their homeownership goals, strong, responsive operational support and a culture of teamwork, integrity and client-focused solutions.
Eva Brake, Mortgage Loan Officer, Based in Rockville, MD
I enjoy and appreciate working for a company that considers mortgage a core part of the business model. It gives us the ability to offer incredibly competitive niche products for first-time homebuyers, medical professionals and more, along with all of the traditional loan programs. Our Operations team is top tier too. I’ve been very happy with my decision to join the AUB team.
Lisa Baker, Mortgage Sales Manager, Based in Virginia Beach, VA


The Hiring Process Made Easy

We know there's an element of fear or uncertainty that comes with changing companies—here's how we make the process seamless:

  • Dedicated onboarding specialist in-house
  • Systems training specialist to refresh or educate MLOs on our mortgage tech stack
  • Full suite of marketing resources to introduce you to the market and support your ongoing advertising needs
  • Scheduled one-on-one time with operations managers to learn best practices


Supporting Your Borrowers at Every Loan Milestone

As part of our investment in tools that help you deliver a clear, confident borrower experience, we’ve created branded, easy-to-follow videos, like the one shown here, to keep borrowers informed, reduce uncertainty and build trust without adding extra work. These automatically send to clients via email when a loan reaches new milestones.


Benefits

We invest in our teammates with competitive health, retirement and financial wellness benefits designed to support you throughout your career, including:

  • 401(k) with company match—dollar-for-dollar on the first 3% contributed, plus 50 cents on the dollar on the next 3% (up to a 4.5% company match)
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life insurance
  • Accidental Death & Dismemberment (AD&D) insurance
  • Short- and long-term disability
  • Paid parental leave & fertility, adoption and surrogacy financial support
  • Discounted banking benefits
  • And more


Meet Our Mortgage Leadership Team:

Jon Bridges

Executive Vice President, Consumer Lending Group Executive

Malcolm Hollensteiner

Director Home Loans Strategic Sales

Nick Becraft

Consumer Lending Chief Operating Officer

Kristine Collins

Vice President, Loan Processing Manager

Jen Kruszewski

Mortgage Operations Manager


Let’s talk about what a career here could look like for you

Tell us a little about yourself and our recruiting team will follow up.

 

Our History

Since 1902, Atlantic Union Bank has grown through a commitment to customers, communities and Teammates. Join a mortgage team backed by a strong foundation and a history of serving the communities where we live and work.



Top Work Place 2026
Employee Well-Being

Appreciation

Work-Life Flexibility

Woman-Led

OnCon Icon Award


Disclosure

*Based on mortgage customer satisfaction survey data in 2025 

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