Transition Checklist
Get your business accounts ready for the change.
What you need to know to make a seamless transition.
We’ll do most of the work, but there are a few things you’ll need to take care of.
ON May 27TH
Log in to Personal Online Banking at AtlanticUnionBank.com
Download the Atlantic Union Bank app
Set up eBills
eBills will not transfer, so you’ll need to set up eBills along with any associated payment preferences.
Set up text and email alerts
Reestablish recurring ACH payments and wires
Wire and ACH templates will be transferred. However, you will need to reestablish your scheduled wires and reccurring ACH payments and wires.
Update your wire instructions
Please update incoming wire instructions with the transit routing number for Atlantic Union Bank - 051403164. We will continue to accept wires using the AMNB transit routing number.
Reconnect to Quicken® or QuickBooks™
No history will be lost. Instructions will be provided on our website and within Quicken® or Quickbooks™.
Reenroll in eStatements
Reestablish recurring transfers
You will need to reestablish scheduled and recurring internal transfers.
Update Positive Pay default decision
Your current default decision at American National will remain the same. Should you want to change it, please reach out to your Treasury Management Officer for assistance.
WHAT TO EXPECT & WHEN TO EXPECT IT
Some important dates & business hours you should know.
5 p.m.
- Bill Pay will go into “view-only” mode, meaning that you will be unable to update payees or edit payments until May 27
Last day ACH/Wires can be scheduled
5 p.m.- Online Banking goes into “view-only” mode, meaning some functionality limitations will occur, such as being unable to initiate transfers or update your alerts and preferences until May 27
- American National Bank Customer Support will close
- American National branches will close
- Temporary inability to perform balance inquiries at ATMs
- Temporary inability to transfer money between accounts at an ATM
- Online & Telephone Banking will not be available
- AMNB.com Business Online Banking will be removed
*IMPORTANT NOTE: All previously scheduled payments will be made as you instructed.
Online & Telephone Banking will not be available
7 am
- Atlantic Union Bank Customer Care Center will be available to assist all customers from 7am to 8pm
- Customers can access Atlantic Union Telephone Banking using the phone number on file and other identifying information
- Access to Atlantic Union’s Online Banking, Mobile App and ATMs is available
- Access to AtlanticUnionBank.com using “Business Online Banking” will be available
Given the Memorial Day holiday, branch locations will be closed on May 27
*IMPORTANT NOTE: All payments scheduled on the former American National platform, including those dated through May 31, will not be viewable until this date. However, they will be processed as you instructed.
- If you have not already, activate your Atlantic Union Bank debit card and begin using it
- Branch locations will open as Atlantic Union Bank
Our priority is to make this transition as seamless as possible.
Have questions? View the transition FAQs.
Our award-winning team is ready to help you.
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