Will there be changes to my account?
There may be some changes to the terms and conditions of your account. Your account was carefully reviewed and matched to the new account it most closely resembles. Please read the Deposit Account Products section of our Customer Account Guide and the Important Account Information book that you received in the mail. to learn more about the products that are changing.
Will my account number change?
Most will not change. However, in a few rare cases, there will be account number changes. If you are impacted, you will receive correspondence with your old and new account numbers.
Do I need to order new checks?
Unless you are notified otherwise, your existing checks will continue to be processed. However, to ensure you have no problems with check acceptance, all customers will receive a starter set of checks with the new Atlantic Union Bank branding.
Additionally, you’ll receive a 50% off coupon for your first order. Orders can be placed online with Deluxe or by calling Deluxe at 877-838-5287. Do not order checks from the phone number or website listed in your current checkbook. Atlantic Union Bank uses a different check company who can ensure you have the right account and routing number, as well as the correct branding on your checks.
How will my transactions be posted?
ACH, ATM and debit card transactions will be posted in order of the date and time on which they occurred, if known, and before any checks written by you. Certain other non-check transactions such as service charges will be posted in order of dollar amount, from highest to lowest. Checks will be paid in order of check number. Please see the Important Account Information book that was mailed to you for details.
What do I need to do to ensure that my direct deposits and automatic drafts continue?
Your direct deposits and automatic drafts will continue to be processed as usual. After May 20, please notify each originator (e.g., your payroll department for direct deposits) of your new Atlantic Union Bank routing number (051403164) and account number. We will also send an automated notice of change to your ACH originators on your behalf.
Will my current overdraft transfer or line of credit protection still be available?
If enrolled, you will continue to have overdraft protection. Please see the enclosed Important Account Information book for details.
Does Atlantic Union offer discretionary overdraft privilege?
We do offer discretionary overdraft privilege on all personal accounts. Please see the Important Account Information book that was mailed to you for more information.
Will I get a final statement from Access National Bank and Middleburg Bank?
Customers with checking, savings and/or money market accounts (except for Money Market IRAs) will receive a final, partial statement by mail after May 17 reflecting your transactions and posted interest through May 17. If you currently receive paperless statements, they will continue after May 17.