Log in to Online Banking to establish a new password
If you are enrolled in AccessConnect Online Banking, you will be automatically enrolled. During your first login, you will need to enter your existing username and a temporary password that we sent you.
If you received a special communication about the need to change your username, use the credentials provided in that communication.
If you used Union Bank & Trust's Online Banking, you can use your existing login credentials.
Enter your username and the temporary password we provided. You will then be prompted to enter a one-time code delivered to your email or mobile device. After this, you’ll want to update your password.
Download the Atlantic Union Bank app beginning May 20
Notify direct deposit and automatic draft originators of your new routing number
After May 20, you will need to notify each originator (e.g., your payroll department for direct deposits) of your new Atlantic Union Bank routing number (051403164) and account number. We will also send an automated notice of change to your ACH originators on your behalf.
Set up eBills
eBills will not transfer, so you will need to set up eBills along with any associated payment preferences.
Set up new Telephone Banking
Beginning, Monday, May 20, at 8 a.m., please call 800-990-4828 and follow the prompts. The first time you access Atlantic Union Bank Telephone Banking, the system will prompt you to enter your social security number, and you will be asked to set up a personal identification number (PIN) for future access to your account.
Set up text and email alerts
Text and email alerts will not transfer, so you will need to set up your text and email alerts.
Connect to QuickBooks™ and/or Quicken®
If you use these services, you can re-establish your connection following the instructions available online.